GREEN$ Mobile App - FAQ
| Q1: What kind of mobile devices can be installed with GREEN$ Mobile App? |
The App can be installed on iPhone (iOS 15.0 or above), Android and HarmonyOS mobile phones. Click here to download the GREEN$ Mobile App.
| Q2: If I already have one or more Green$ cards, can I link the cards to the GREEN$ Mobile App? |
GREEN$ users holding a GREEN$ card in hand can choose to transfer the balance of points to the GREEN$ Mobile App. The procedure is very simple. Please contact the staff of Recycling Stations, Recycling Stores or Recycling Spots to arrange the transfer. The public can simply return the physical card to the staff to proceed with the transfer of points to their mobile app account.
| Q3: Does the GREEN$ Mobile App keep any personal data? |
The GREEN$ Mobile App adopts an operation mode of "phone (but not person) recognition". However, members can choose to provide some simple personal data to allow the system to send personalized recycling information to the members in future. Personal data provided voluntarily by members would be treated confidentially.
| Q4: If a member registered through GREEN$ Mobile App lose his mobile phone or SIM card, can the staff help to check the past records through the phone number of the member? |
As long as a member can receive verification code through the registered phone number, the member can continue to operate his/her GREEN$ account as usual with a new mobile phone or SIM card.